What do you do to be of service for fun & free?

Today I had the best day!

Today I was cruising a website that I had been on before.  I had filled out a profile and an application.  I already had an ID and password.  BUT I COULDN'T LOG IN.  I kept checking the ID and password and each time I was rejected.  Finally I broke down and called tech support.

A friendly young man answered the phone.  When I told him my problem, he said that was a common problem. 

"Each hospital and institution requires that you use an ID password, upload a resume, and fill out an online application, " he explained.  "We get calls about this all the time."

"Can I make a suggestion to make it better," I asked?

"Sure," he said.

"I suggest that on the login landing page that you put a large notice that tells job seekers using the site that they have to have an ID, password, and fill out a new application for each separate institution.  That answers the question before they ever make the call.  You're job will be easier and you can focus your time on more important things."

The  young man was so excited.  "I'm opening the instant messenger right now to suggest it to our marketing department.  Each hospital will have to give its approval but that shouldn't be a problem."

"Maybe they'll give you a raise.  You take all the credit.  You make the suggestions.  You get the raise.  Just email me and let me know what happens.  If they say it was user error, assure them that I am a technophile and if it was apparent (and even not so apparent), I would have figured it out."

By the end of the call, the tech support guy was happy.  We were both laughing. I hung up the phone and felt good about helping someone for fun and for free.

What have you done for someone else today?  Has all your contact been about selling yourself or have you helped someone, provided information, or started a discussion just because it felt good?